Tuesday, 21st Apr 2015

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ReceptionWelcome to Pathfields Practice!

We are a large, forward-looking and friendly team who aim to provide the very highest standards of person-centred family medicine to our patients. We know that everyone has different needs, concerns and expectations, so the care and support we give is tailored to each individual.

Pathfields offers all the services you would expect from a modern Primary Care team, plus a host of others. Our Practice is a dynamic, innovative group and although we are rapidly expanding, we haven’t lost our personal touch – so your feedback always matters.

 

At a time of change and uncertainty in the NHS, we remain enthusiastic about our professions and are also a respected research and learning community, training the healthcare practitioners of tomorrow.

This website will tell you all about us and how we can help you.

Enjoy your visit….

 

March 2015 – Read our latest Patient Participation Group Annual Report – go to the Patient Information dropdown menu and choose Patient Participation Group

 

AVAILABLE 31/3/2015 – View your allergies, adverse drug reactions and medication online.

Continuing the NHS initiative to increase patient access, Pathfields are pleased to announce that from the end of March patients registered for our Online Services will also be able to view their allergies, adverse drug reactions and medication history. If you wish to find our more about this option please contact our Patient Services Manager, Helen Baker.

 

NEW – Book, amend or cancel your appointments online

In order to continue improving access for our patients, Pathfields have now ‘gone live’ with our Appointments Online facility, an extension of our already successful prescriptions online service.  If you are already registered for prescriptions online you will notice an additional tab on your home page where you can access a pre-selected number of appointments.  If you have not yet registered for Vision Online – please speak to one of our Reception staff who will provide you with the necessary registration form for completion so you can access this new service.

 

Order your repeat prescriptions online

Patients can order repeat prescriptions online through a new, improved service but will need to come to reception with photo ID to obtain a username and password.

Please be aware that the current online repeat prescription form will not be available after 1st January 2015.  To continue to order your repeat prescriptions online you will need your login details for Vision Online.

In time, registered users will also be able to book appointments online.

We are committed to improving patient access and better online systems are a big part of this, we hope you find the new system easy to use and we would welcome any feedback.

 

Going Green

grow4good

Pathfields are very pleased to be taking part in a project called grow4good. Based at Dartmoor Zoo and, working in collaboration with the University of Plymouth, grow4good provides ecotherapy to help patients with a host of mental health issues. By gaining experience in gardening, landscaping and other skills, many people who suffer with anxiety, stress, depression and similar problems also grow their self esteem and find healing through horticulture. If you would like to be part of this ground-breaking project, just have a word with your GP.

 

Training to Improve

We are always seeking to enhance the patient experience at Pathfields and very occasionally this means that we bring the whole team together for training and development. When this happens, our surgeries close for an afternoon, but emergency care is always easily available. We apologise for any inconvenience, but feel sure you will be pleased that we are always aiming to improve the service we provide.

 

 Frequently Used Online Services

Repeat Prescriptions: Order your repeat prescriptions online. Cancel Appointment: Let us know if you need to cancel your appointment. Update Contact Details: Let us know if your name, address or telephone number has changed.
Update Clinical Record: Help us to keep your clinical records up-to-date. Practice Survey: Let us know what you think about the services we provide. Comments and Suggestions: Let us know any comments or suggestions you have for us.

For the full range of Online Services available please see the menu at the top of the page.

Pathfields Practice
Plympton Health Centre Mudge WayPlymptonPL7 1AD UK 
 • 01752 341 474
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